Terms of service.

KII VENTURES LTD – Terms of Service

These Terms of Service govern your use of the website located at https://www.wearekii.co.uk and any related services provided by KII VENTURES LTD (“we”, “us”, or “our”).

By accessing https://www.wearekii.co.uk, you agree to be bound by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or any other services provided by KII VENTURES LTD.

We reserve the right to review and amend these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes will take effect immediately from the date of publication.

This policy is effective as of 24 May 2023.

Last updated: February 2026

Limitations of Use

By using the Services, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on the Services;

  • remove any copyright or other proprietary notations from any materials and software on the Services;

  • transfer the materials to another person or “mirror” the materials on any other server;

  • knowingly or negligently use this website or any of its associated Services in a way that abuses or disrupts our networks or any other service we provide;

  • use this website or its associated Services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;

  • use this website or its associated Services in violation of any applicable laws or regulations;

  • use this website in conjunction with sending unauthorised advertising or spam;

  • harvest, collect, or gather user data without consent; or

  • use this website or its associated Services in a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained in this website and associated Services is owned by or licensed to KII VENTURES LTD and is protected by applicable copyright and trademark law.

We grant you permission to download one copy of the materials for personal, non-commercial, transitory use only. This constitutes the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate these Terms of Service and may be terminated by us at any time.

User-Generated Content & Online Safety

You retain your intellectual property ownership rights over content you submit to us. We do not claim ownership of your content, but you grant us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide licence to use, distribute, modify, display, translate, and create derivative works of your content in a manner consistent with your privacy preferences and our Privacy Policy.

This licence may be terminated by deleting your content or account. However, where content has been used in connection with commercial or sponsored content, the licence will continue until that use is discontinued.

You give us permission to use your username and other identifying information associated with your account in accordance with our Privacy Policy.

Online Safety Act Compliance

Where our Services allow users to upload, share, or interact with content, we take proportionate measures to comply with our obligations under the UK Online Safety Act, including:

  • mitigating the risk of illegal content appearing on our Services;

  • removing illegal content where we become aware of it; and

  • applying enhanced protections where Services are likely to be accessed by children.

You must not post or share content that is illegal or otherwise prohibited by applicable law. We reserve the right to remove content, suspend accounts, or take other action where necessary to comply with our legal obligations.

Subscriptions, Free Trials & Renewals

It is free to join kii and you will not be charged to access your account and the key worker discounts it unlocks at any time. Separate to your kii membership, we retain the right to offer additional subscriptions at any point in the future on an opt-in basis. Where we offer subscriptions or recurring services, the following applies:

  • Full pricing, billing frequency, and any minimum commitment period will be clearly presented before you complete your purchase.

  • Where a free or discounted trial applies, we will clearly inform you of:

    • the duration of the trial;

    • when payment will begin; and

    • the full price that will apply after the trial ends.

Renewals & Reminder Notices

Where a subscription renews automatically, we will provide reminder notices where required by law, including prior to the end of any free or discounted trial and before renewal, setting out the renewal date, amount payable, and how to cancel.

Cancellation of Subscriptions

You may cancel a subscription at any time using the cancellation methods made available to you. Cancellation will take effect in accordance with the information displayed at the point of cancellation, and no further payments will be taken after the effective cancellation date.

You can cancel your kii membership at any time by clicking the Cancel Membership link in the Support section or clicking this link: Cancel & Delete Account

We will not require you to take steps to cancel that are materially more difficult than those required to enter into the subscription.

Online Cancellation Function

Where you have entered into a contract with us online, we provide a clear, prominent, and easy-to-use electronic cancellation function (“withdrawal function”) that enables you to terminate your contract.

This function:

  • is easy to locate;

  • is continuously available while your contract is active; and

  • does not require unnecessary steps or information.

Use of this function does not affect your statutory consumer rights.

Cancel your kii account here: https://www.wearekii.co.uk/cancel

Data Protection & Right to Complain

We process personal data in accordance with applicable data protection law and our Privacy Policy.

Right to Complain

You have the right to make a complaint regarding our handling of your personal data. Where you submit a data-related complaint, we will:

  • acknowledge receipt without undue delay; and

  • provide a substantive response within 30 days.

If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Fairness & Consumer Rights

We are committed to ensuring these Terms are fair, transparent, and compliant with consumer protection law, including the Consumer Rights Act 2015.

Nothing in these Terms is intended to:

  • exclude or limit liability where doing so would be unlawful;

  • deprive you of statutory consumer rights; or

  • create a significant imbalance between the parties to your detriment.

If any term is found to be unfair or unenforceable, that term will not apply, and the remainder of these Terms will remain in force.

Liability

Our Services are provided on an “as is” basis. To the extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

KII VENTURES LTD is not an agent, reseller, or distributor for third-party partners and does not accept responsibility for issues arising from interactions with partners, including pricing errors, delivery issues, or inaccurate descriptions.

To the extent permitted by law, we are not liable for any consequential or indirect loss arising from your use of the Services.

Nothing in these Terms limits liability where such limitation would be unlawful.

Accuracy of Materials

The materials appearing on our Services are not comprehensive and are for general information purposes only. KII VENTURES LTD does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on the Services, or otherwise relating to such materials or on any resources linked to the Services.

Links

KII VENTURES LTD has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by KII VENTURES LTD of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Acceptable Use

By using our Services, you agree to comply with our Acceptable Use Policy. https://www.wearekii.co.uk/acceptable-use-policy

Right to Terminate

We may suspend or terminate your access to the Services immediately upon written notice for breach of these Terms.

Severance

If any provision of these Terms is found to be invalid or unenforceable, it will be severed without affecting the remaining provisions.

Governing Law

These Terms of Service, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with, the laws of England and Wales. Each Party irrevocably agrees that the courts of England shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.